Konnect Observability

A single location for context-rich, business-critical API and AI insights

What is Konnect Observability?

Konnect Observability is a real-time, highly contextual analytics platform that provides deep insights into API health, performance, and usage. It helps businesses optimize their API strategies and improve operational efficiency. This feature is offered as a premium service within Konnect.

Key benefits:

Centralized visibility: Gain insights across all APIs, Services, and data planes.
Contextual API analytics: Analyze API requests, Routes, Consumers, and Services.
Democratized data insights: Generate reports based on your needs.
Fast time to insight: Retrieve critical API metrics in less than a second.
Reduced cost of ownership: A turn-key analytics solution without third-party dependencies.

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Features

Debugger

Debugger enables control plane administrators to initiate targeted deep session traces in specific data plane nodes.

Troubleshoot with Debugger →

API Explorer

Explore API usage data with key statistics and visualizations.

See the API Explorer →

Custom Dashboards

Custom Dashboards provide a flexible way to build, organize, and manage analytical views that are tailored to your organization’s needs.

See Custom Dashboards →

LLM reporting

Understand LLM usage, tokens, and costs.

Set up LLM reporting →

Dashboard

The summary dashboard shows performance and health statistics of all your APIs across your organization on a single page and provides insights into your Service usage.

Manage data ingestion from any Control Plane Dashboard using the Observability toggle. This toggle lets you enable or disable data collection for your API traffic per control plane.

Modes:

On: Both basic and advanced analytics data is collected, allowing in-depth insights and reporting.
Off: Advanced analytics collection stops, but basic API metrics remain available for API Gateway, and can still be used for custom reports.

Observability includes the ability to build organization-specific views with Custom Dashboards. You can create them from scratch or use existing templates. The functionality is powered by a robust API, and Terraform integration.

Access and permissions

Konnect Observability uses role-based access control to determine what each user can view. Users added to one of the predefined Analytics teams have full access to all Observability and analytics features. Users not in one of these teams can still view analytics data relevant to them based on their other assigned Konnect roles and teams. This applies across permission types in Konnect, including control plane permissions, API permissions, and Portal permissions. For example, a user with access to a specific control plane will see analytics data for that control plane only.

Keep the following in mind when you are determining access and permissions to Observability:

Explorer and Debugger are available to all Observability users without extra role assignments. Users only see traffic and metrics for the control planes within their permissions scope.
Organization Admins and users in the Analytics Admin or Analytics Viewer prebuilt teams have access to Observability data across the entire organization.
Access to Dashboards and Reports requires additional role assignments, such as Dashboard Viewer or Report Viewer.

Frequently asked questions

How do I get access to Dashboards or Reports?

Dashboards and Reports require additional role assignments beyond the default Observability access. Contact your organization admin to be assigned a role such as Dashboard Viewer or Report Viewer. For a full list of available roles, see Teams and roles.

If I have access to Observability Dashboards, can I see all data in the organization?

No. Dashboard access controls which dashboard objects you can view, not the underlying data. You will only see traffic and metrics for the control planes within your existing permissions scope, regardless of dashboard access level.