PagerDuty

The PagerDuty integration allows you to provide a way to alert the service team (via PagerDuty services), as well as provide information on current open incidents to consumers of the service directory. You can configure multiple instances of this integration, including multiple connections to the same third-party provider.

For each linked PagerDuty service, a summary will be provided on the Service Catalog service’s details page, showing current unresolved incidents and the current on-call user.

For a complete tutorial using the Konnect API, see Import and map PagerDuty resources in Service Catalog.

1. From the Service Catalog in Konnect, click Integrations.
2. Select Add PagerDuty Instance
3. Configure the Region, add authorization, and name the instance pagerduty. PagerDuty will ask you to grant consent to Konnect. Both Read and Write scopes are required.

Available PagerDuty resources:

• Automatic resource discovery is supported by this integration
• Resource types: PagerDuty Service