The PagerDuty integration allows you to provide a way to alert the service team (via PagerDuty services), as well as provide information on current open incidents to consumers of the service directory.
For each linked PagerDuty service, a summary will be provided on the Service Catalog service’s details page, showing current unresolved incidents and the current on-call user.
PagerDuty will ask you to grant consent to Konnect. Both Read and Write scopes are required.
Available PagerDuty resources:
|
Entity |
Description |
|---|---|
| PagerDuty Service | A PagerDuty service is any entity that can have incidents opened on it. In practice it could be a service, but could also be a group of services or an organization/team. |